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MockFrame Support

Getting Started

MockFrame helps you create professional device mockups for App Store screenshots, design presentations, and portfolio showcases.

Basic Workflow

  1. Import: Tap to import a screenshot from your photo library
  2. Select: Use the precision grid overlay to select your desired region
  3. Customize: Adjust status bar elements (battery, time, signal, carrier)
  4. Export: Save your high-resolution mockup to your photo library

Frequently Asked Questions

How do I import an image?

Tap the import button and select a screenshot from your photo library. MockFrame will request photo library access on first use.

How do I select a region?

Use the grid overlay to define the exact area you want to include in your mockup. Drag to select and adjust the selection handles for precision.

What export formats are available?

MockFrame supports JPEG and PNG export formats, both at high resolution suitable for App Store submissions.

Why does MockFrame need photo library access?

MockFrame requires read access to import your screenshots and write access to save completed mockups. All processing happens locally on your device.

Does MockFrame work offline?

Yes. MockFrame processes all images locally on your device and does not require an internet connection.

What is the maximum image size supported?

MockFrame supports images up to 5000x5000 pixels or 12 megapixels. Larger images are automatically downscaled for optimal performance.

Troubleshooting

App crashes when importing large images

MockFrame automatically manages memory for large images. If you experience issues:

Exported image quality is low

Ensure you’re selecting PNG format for maximum quality. JPEG compression may reduce quality slightly.

Photo library permission denied

  1. Open Settings on your device
  2. Navigate to Privacy & Security > Photos
  3. Find MockFrame and select Full Access

System Requirements

Contact

For additional support or to report issues:

Email: [mockframe.app@proton.me]

GitHub Issues: https://github.com/MockFrame/App/issues

Version History

Version 1.0